We hope you will love your purchase but if you decide to change your mind, we will gladly accept returns on most unused, unopened items in sellable condition up to 30 days from the date of the original receipt. We do not accept returns beyond this time period. Since we guarantee the purity and authenticity of all products we sell, we cannot accept returns on used or opened items. Any discounted, limited edition items or discontinued lines are considered final sales.
If you need to return an unopened item to us, simply send us a request about the item you'd like to return to info@houseofvartan.com. Since we always strive to meet your needs, please provide a reason for your return so we may improve to serve you better. Once your request is approved, we suggest shipping your item insured and packaged securely as we cannot be responsible for items that are lost or damaged in transit. Once we receive the product, we will promptly issue a credit to the original credit card used for purchase. Unless the return was because of our error, shipping costs are not refunded.
We always appreciate the opportunity to serve you.